Customer Engagement & Dealer Satisfaction study for a leading HVAC player
Cracking down on low customer experience segment in client portfolio through process improvements
read moreNeeds & Expectations study for a leading Refractories manufacturers
Discovery workshops to determine key nuances, followed by face to face interviews with key clients. Bench marking with best in class firms to improve health of engagement.
read moreCustomer Engagement for a Machine Tools manufacturer
Discovery workshops to determine key nuances, followed by face to face interviews with key clients. Bench marking with best in class firms to improve health of engagement.
read moreService Excellence Journey for a Engineering Services firm
Enhancing relationships to drive repeat & annuity business
read moreCustomer Satisfaction Study for an IT major
Client: IT services company that provides consulting, IT and digital…
read moreCustomer Satisfaction Study for a Clinical Research Organization
Client: A leading Clinical research Organization (CRO) that carries out…
read moreService Excellence Journey for a Weighing Scales manufacturer
Industry Sector & Offerings: Client is an industry leader in…
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