35
Years of Experience
372
Global Clientele
2850
CXO Conversations Anually
36
Sectors Catered to

Firms today are investing significant efforts on engaging and creating better experiences for all their stakeholders, in their endeavor to stay ahead of the competition. To achieve this, they are putting in place processes to capture the voice of stakeholders at critical junctures. This feedback must be effectively utilized to make informed decisions, while simultaneously reduce the lag between data capture and action, to become agile.

The need of the hour is ‘Listening Right’: Focusing resources on listening to the right channels (online & offline) that capture unbiased opinions, and then dis-aggregating this data to arrive at to the point intelligence that can create delightful experiences for stakeholders.

However, an ocean of data gets created, and organizations find it challenging to sift through all the noise and zero in on relevant nuggets.

OUR APPROACH

As a Listening Partner of choice to leading firms, Feedback Insights has enabled its clients to listen smartly to
the right information   ||   using the right aids   ||   from relevant sources   ||   at appropriate intervals   ||   to derive actionable insights

Listening Right

INVESTIGATION AREAS

Need Gaps, Business Priorities, Residual Sentiments, Opinions, Experiences, Expectations…

STAKEHOLDERS

Customers, Employees, Partners, Dealers, Investors, Vendors, Influencers…

MODES

Telephonic calls, Web Surveys, Face to Face Interviews, Focus Group Discussions…

ANALYTICAL TOOLS

SPSS, R, Python, Word Networks, Power BI, Tableau, Sentiment Analysis…

OUR CLIENTS

CLIENT TESTIMONIALS

Would you like to improve stakeholder engagement by LISTENING RIGHT?

BLOG / CASE STUDIES

INSIGHTS HUDDLE

An annual symposium hosted by Feedback Business Consulting

Huddle is an annual symposium hosted by Feedback Business Consulting which brings together Thought leaders, Influencers and Industry stalwarts for an evening of discourse and discussion. With every passing year, the need gaps discovered, the insights gathered and the learning accumulated, has helped shape our work Philosophy to better align with the demands on the ground. Take a sneakpeak at the topics and takeaways at each Huddle.

What can your company do to engage your remote workforce during times of extended Work from Home