The advent of Covid, the lock downs, the unlock downs has turned our lives almost upside down. Changes have permeated into how we live, how we take care of ourselves,... read more →
Client: IT services company that provides services and solutions in digital, application infrastructure and enterprise technologies. Employees: 10,000 + employees Business Need of the client The client recently merged with... read more →
Feedback carried out the Customer Engagement & Dealer Satisfaction study for this leading HVAC player and provided key insights into the health of the engagement Engagement Background The client is... read more →
Feedback carried out a Needs & Expectations study for one of the leading manufacturers of refractories in India Engagement Background Our client is one of the leading manufacturers of refractories... read more →
Feedback carried out the Customer Engagement for one of the leading firms in the machine tools segment and provided key insights into the health of the engagement. Engagement Background Our... read more →
Industry Sector & Offerings: A Global Engineering Services Firm to leading industry leaders across the world Business Need of the client: As a Global Engineering Services firm, the ability to... read more →
Client: IT services company that provides consulting, IT and digital technology services. Feedback Insights has been carrying out Customer Engagement Studies for this IT major for the last 7 years.... read more →
Client: A leading Clinical research Organization (CRO) that carries out medicine discovery and development services. The client had a strategic focus around evaluating the health of customer engagement and actionizing... read more →
Industry Sector & Offerings: Client is an industry leader in the manufacturing and marketing of weighing solutions used in various industrial applications. Business Need of the client: Our client’s vision... read more →
Industry Sector & Offerings: Leading player in the construction equipment sector in India. We carried out a pan India Customer Satisfaction study to assess the “health of the relationship”. The customers... read more →
Client: One of the leading manufacturers of machines of plastic packaging solutions. Feedback Insights carried out a Customer Engagement Study for this client where we polled both their Domestic +... read more →
Assessing brand identity, prioritising stakeholders with whom brand needed to be improved and determined the nature of challenge at each stakeholder level. Our client was able to effectively re-brand and... read more →