Feedback carried out the Customer Engagement & Dealer Satisfaction study for this leading HVAC player and provided key insights into the health of the engagement Engagement Background The client is... read more →
Feedback carried out a Needs & Expectations study for one of the leading manufacturers of refractories in India Engagement Background Our client is one of the leading manufacturers of refractories... read more →
Feedback carried out the Customer Engagement for one of the leading firms in the machine tools segment and provided key insights into the health of the engagement. Engagement Background Our... read more →
Client: IT services company that provides consulting, IT and digital technology services. Feedback Insights has been carrying out Customer Engagement Studies for this IT major for the last 7 years.... read more →
Client: A leading Clinical research Organization (CRO) that carries out medicine discovery and development services. The client had a strategic focus around evaluating the health of customer engagement and actionizing... read more →
Industry Sector & Offerings: Leading player in the construction equipment sector in India. We carried out a pan India Customer Satisfaction study to assess the “health of the relationship”. The customers... read more →
Client: One of the leading manufacturers of machines of plastic packaging solutions. Feedback Insights carried out a Customer Engagement Study for this client where we polled both their Domestic +... read more →
In my previous post; I touched upon how the voice of internal stakeholders is a lead indicator for “here and now” issues could lead to customer dissatisfaction and why it... read more →