The Pandemic has changed the Health landscape. While COVID has brought healthcare right into the forefront; it also has brought along with it a change in people’s perception regarding which medical condition needs
attention, what modes of seeking medical attention should be chosen, perception of safety with hospitals and finally their experience with the newer modes of consultation adopted during this time.
The social distancing, lock downs and increasing anxiety on COVID has led to changing expectations from the Healthcare Eco System and enabled adaptability to newer modes of consultation from the patient universe.
This study will help Healthcare Eco system esp. hospitals get a better understanding of the new patient expectations and re work models to get better footfalls and engagement with patients
New Normal - Healthcare
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