Nov 26

New Normal Patient Behavior – Healthcare

The Pandemic has changed the Health landscape. While COVID has brought healthcare right into the forefront; it also has brought along with it a change in people’s perception regarding which medical condition needs
attention, what modes of seeking medical attention should be chosen, perception of safety with hospitals and finally their experience with the newer modes of consultation adopted during this time.

The social distancing, lock downs and increasing anxiety on COVID has led to changing expectations from the Healthcare Eco System and enabled adaptability to newer modes of consultation from the patient universe.

This study will help Healthcare Eco system esp. hospitals get a better understanding of the new patient expectations and re work models to get better footfalls and engagement with patients

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New Normal - Healthcare

The social distancing, lock downs and increasing anxiety on COVID has led to changing expectations from the Health Care Eco System and enabled adaptability to newer modes of consultation from the patient universe
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Feedback Insights is a B2B2C focused Research led Consulting firm - specializing in Stakeholder retention services - (Customer / Employee / Channel Partners / Vendors / Investors Management), Brand Assessments, Experience Improvement Programs, Custom Research, etc. We are a listening partner of choice of over 600 firms in India and globally.