Actionable Insights for Enhanced Brand Health & Perception Leveraging domain strengths: The brand was viewed as an IT player with strengths in specific domains, highlighted by the strong presence of... read more →
Customer Satisfaction traditionally is viewed as a function of delivery i.e. what you promised the customer and what was delivered. The aspects judged are product and service interaction with customers... read more →
You cannot report what is not captured and hence it is important to be double sure on what one wants from a customer interaction in the shortest possible time. Some... read more →