A career Feedbacker, Rajagopalan has over 12 years of experience in Stakeholder Engagement measurement and improvement. He currently leads Insights team.
Rajagopalan has been instrumental in building the Voice Division at Feedback and has been associated with this division since 2006. Over his career he has overseen and worked on several engagements across various segments viz. General / Heavy Engineering, Steel, Construction Equipment, Energy, Automotive components, Elevators, Furniture, IT, Logistics, Healthcare etc.
He has delivered over 300+ engagements encompassing stakeholder engagement (customer, employee, vendor, dealer, etc.), customer experience improvement programs, brand / image perception studies, needs & expectation studies, pricing studies and other ad-hoc engagements.
Rajagopalan holds a Postgraduate degree in Management (Specialization – Marketing) and Bachelors in Management Studies (Specialization – Econometrics & Marketing) from University of Mumbai. His interests are sketching, music, cricket and movies.