The recent pandemic has resulted in a paradigm shift within organizations by asking tough questions on how employers need to recognize andrearrange their short term and long term priorities when... read more →
In my previous post; I touched upon how the voice of internal stakeholders is a lead indicator for “here and now” issues could lead to customer dissatisfaction and why it... read more →
In my previous post on the need to close the loop on customer feedback, I touched upon the role of internal stakeholders and why their opinions is a good proxy... read more →