A Capital Equipment perspective The last 6 months of COVID have impaired the serviceability quotient for the manufacturers. They have gone beyond their comfort zone and used various options to... read more →
The context of a ‘Home’ has changed. The lock downs, social distancing and work from home has made ‘Homes’ the place most of our time is spent in now. This... read more →
The Pandemic has changed the Health landscape. While COVID has brought healthcare right into the forefront; it also has brought along with it a change in people’s perception regarding which... read more →
The advent of Covid, the lock downs, the unlock downs has turned our lives almost upside down. Changes have permeated into how we live, how we take care of ourselves,... read more →
The recent pandemic has resulted in a paradigm shift within organizations by asking tough questions on how employers need to recognize andrearrange their short term and long term priorities when... read more →
Feedback conducted a study among 150 Business Leaders to capture their opinion on the impact of COVID-19 on the economy & their businesses. We got very interesting inputs & opinions... read more →
Feedback Insights conducted a study to understand the "New Normal" that everyone is talking about & get a bearing on what Consumer Behaviour will be, post the lock down. This... read more →
While our early surveys highlighted appreciation for the resilience demonstrated by Indian IT service providers, subsequent versions are giving us a peek into future customer expectations. With early concerns being... read more →
Scroll to the bottom to download the Full report
Client: IT services company that provides services and solutions in digital, application infrastructure and enterprise technologies. Employees: 10,000 + employees Business Need of the client The client recently merged with... read more →
Feedback carried out the Customer Engagement & Dealer Satisfaction study for this leading HVAC player and provided key insights into the health of the engagement Engagement Background The client is... read more →
Feedback carried out a Needs & Expectations study for one of the leading manufacturers of refractories in India Engagement Background Our client is one of the leading manufacturers of refractories... read more →