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Feedback conducted a study among 150 Business Leaders to capture their opinion on the impact of COVID-19 on the economy & their businesses. We got very interesting inputs & opinions... read more →
Feedback Insights conducted a study to understand the "New Normal" that everyone is talking about & get a bearing on what Consumer Behaviour will be, post the lock down. This... read more →
While our early surveys highlighted appreciation for the resilience demonstrated by Indian IT service providers, subsequent versions are giving us a peek into future customer expectations. With early concerns being... read more →
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Client: IT services company that provides services and solutions in digital, application infrastructure and enterprise technologies. Employees: 10,000 + employees Business Need of the client The client recently merged with... read more →
Feedback carried out the Customer Engagement & Dealer Satisfaction study for this leading HVAC player and provided key insights into the health of the engagement Engagement Background The client is... read more →
Feedback carried out a Needs & Expectations study for one of the leading manufacturers of refractories in India Engagement Background Our client is one of the leading manufacturers of refractories... read more →
Feedback carried out the Customer Engagement for one of the leading firms in the machine tools segment and provided key insights into the health of the engagement. Engagement Background Our... read more →
Industry Sector & Offerings: A Global Engineering Services Firm to leading industry leaders across the world Business Need of the client: As a Global Engineering Services firm, the ability to... read more →
Client: IT services company that provides consulting, IT and digital technology services. Feedback Insights has been carrying out Customer Engagement Studies for this IT major for the last 7 years.... read more →
Client: A leading Clinical research Organization (CRO) that carries out medicine discovery and development services. The client had a strategic focus around evaluating the health of customer engagement and actionizing... read more →